Shipping Policy
Last updated August 12, 2026
Where GetASave ships, how delivery estimates work, and what to do when a shipment is delayed, lost, or damaged.
1. Shipping destinations
GetASave ships eligible products to deliverable addresses in the United States and Canada. Product, carrier, hazardous-material, oversized-item, and destination restrictions may limit availability. We do not ship to freight forwarders or other locations that a carrier or supplier cannot service.
2. Processing and delivery estimates
Order-processing and delivery estimates shown on the storefront or at checkout are estimates, not guarantees. Processing begins after payment and fraud checks are complete. Weekends, holidays, weather, carrier disruptions, inventory changes, and supplier handling can affect delivery.
An order containing multiple items may arrive in more than one shipment and from more than one fulfillment location. You will not be charged twice for the same item merely because an order is split.
3. Shipping charges, tax, and duties
Available shipping methods and charges are displayed before you submit an order. Promotions, including any free-shipping offer, apply only when their displayed terms are met.
Canadian and other cross-border orders may be subject to duties, brokerage charges, import taxes, or local fees. Unless checkout expressly states otherwise, the recipient is responsible for those charges.
4. Address accuracy and changes
You are responsible for providing a complete and accurate shipping address. Contact us immediately if an address is wrong. We cannot guarantee that an order can be changed or canceled after fulfillment begins, and carrier rerouting may be unavailable or subject to additional charges.
5. Tracking and delivery
When tracking is available, it will be provided through Shopify order communications or the carrier. A carrier scan showing delivery is evidence of delivery to the address or authorized location unless the carrier confirms otherwise.
Risk of loss passes to you when the order is delivered to the address you provided, except where applicable law requires a different result.
6. Delayed, lost, damaged, or incorrect shipments
Inspect your shipment promptly. If an item is missing, damaged, or incorrect, contact us as soon as possible and include your order number, packaging photos, shipping-label photos, and clear photos of the item. Keep the product and all original packaging while the claim is reviewed.
For a delayed or missing package, check the carrier tracking first and allow any carrier investigation to finish. We will work with the carrier or supplier and provide the remedy required by the circumstances and applicable law.