Return & Refund Policy

1. 30-day return window

You may request a return within 30 days after the item is delivered. A return must be authorized before it is sent. Items returned without authorization may be refused or delayed.

2. Return eligibility

To qualify for a return, an item must be:

• Unused, uninstalled, unmodified, and in the condition in which it was received.
• Complete with original packaging, labels, manuals, hardware, accessories, and any included promotional items.
• Accompanied by the order number or other proof of purchase from GetASave.
• Packed securely so it is not damaged during return transportation.

3. Items that cannot be returned

• Items that have been installed, used, damaged after delivery, modified, painted, programmed, or contaminated.
• Electrical or electronic parts after installation or attempted installation.
• Fluids, chemicals, hazardous materials, gift cards, custom or special-order products, and items clearly marked final sale.
• Products missing serial numbers, manufacturer labels, components, or original packaging.

A defective product may instead be covered by a manufacturer warranty. Contact us and we will help identify the appropriate process.

4. Starting a return

Contact GetASave using the information below and provide your order number, the item you want to return, and the reason for the return. If approved, we will provide return instructions and the correct return destination. Do not return an item to the address on a shipping label unless our instructions specifically direct you to do so.

5. Return shipping

For a customer-choice return, including an item no longer wanted or ordered for the wrong vehicle, return shipping is your responsibility unless we agree otherwise in writing. Original and expedited shipping charges are non-refundable except where required by law.

If GetASave or the supplier sent the wrong item, or the item arrived damaged or materially defective, contact us before shipping it. After verification, we will provide an appropriate replacement, refund, or return-shipping solution.

6. Inspection and refunds

Returned items are inspected after receipt. If approved, the refund is issued to the original payment method. We aim to initiate approved refunds within 10 business days after inspection. Your bank or card issuer may require additional time to post the credit.

A refund may be reduced for missing components, damage, use, installation, or a condition that differs from the eligibility requirements, to the extent permitted by law. We will explain any deduction.

7. Exchanges and cancellations

The fastest way to obtain a different item is to return the eligible item and place a new order. Contact us immediately to request cancellation, but cancellation is not guaranteed after fulfillment begins. If an order has shipped, the return process applies.